| | 
EUGLOREH project THE STATUS OF HEALTH IN THE EUROPEAN UNION: TOWARDS A HEALTHIER EUROPE FULL REPORT PART IV - PROTECTING AND PROMOTING PUBLIC HEALTH AND TREATING DISEASES: HEALTH SYSTEMS, SERVICES AND POLICIES 11. HEALTH SERVICES 11.6. Financing healthcare 11.6.4. Description of arrangements for pooling and purchasing, including benefit entitlement | «» |
11.6.4.
Description of arrangements for pooling and purchasing, including benefit
entitlement
Fund pooling
refers to the accumulation of prepaid healthcare revenues for a given
population. There are cases where the collection and pooling of resources
occurs within the same body, like when taxes are collected and also pooled at
national or regional level. However, in order to spread the financial risk
across the population, in cases where there are multiple collection agents as
in some countries with social health insurance funds (Table 11.14), the
resources generated by the funds may be pooled and then distributed to the
funds. Pooling enhances efficiency because it reduces incentives for risk selection
(in social health insurance systems) and may break historical patterns of
politically driven resource allocation. It also increases equity and solidarity
principles by sharing risks across a larger population. Generally, the extent
of pooling will depend on how much of the revenues collected are pooled through
a single fund or plan and whether different sources of funding are pooled or
remain separated. In most countries, funds are pooled at a single, national
body which has advantages of enhancing equity of access and administrative
efficiency. Countries that do not pool resources at national level are those
where taxes are collected locally or where individual health insurance funds
are responsible for collecting their own insurance contributions (Thomson,
Foubister and Mossialos 2008). In Austria and Germany (with 21 and about 290
insurance funds, respectively) 100% of funds are redistributed; the Czech
Republic also aims at increasing the amount pooled from its current
level of 60% to 100% by 2009 (Thomson, Foubister and Mossialos 2008).
Purchasing
refers to the transfer of pooled resource to service providers on behalf of the
population for which the funds were pooled. Purchasing plays a key role in
ensuring equity of access to healthcare and equality and efficiency in
healthcare delivery. Matching healthcare resources to healthcare need is a key
means of ensuring value for money (and therefore sustainability) in health
systems. Thus, the role of purchasing is paramount. In some cases, the revenue
collection agents are also the purchasers (e.g. social insurance funds),
whereas in countries with tax-financed health systems (except Cyprus, Ireland
and Malta), the purchasing agent does not deal with pooling and resource collection,
e.g. local health authorities or special purchasing organizations such as
primary care trusts in England (Thomson, Foubister and Mossialos 2008). In
order to allocate resources to the purchasers, there are various mechanisms
ranging from full retrospective reimbursement to prospective reimbursement with
budgets. Passive and retrospective reimbursement of all provider costs has been
identified as the weakest element in most health systems. Recent years have
seen a slow, piecemeal improvement in the development of more strategic
purchasing relying on an active (e.g. with explicit performance contracts)
rather than passive approach (e.g. full retrospective reimbursement) (Robinson et al, 2005). See section 11.3.4. Technical efficiency
for information on provider payment methods.
Redistribution
(or distribution) from pooling to purchasers is made more and more according to
a resource allocation mechanism that is adjusted depending on the risk profile
of the population covered by the pool. As people’s healthcare needs vary
depending on personal and social characteristics, risk adjustment is needed to
enable the cost of each plan or insurance fund member to reflect their relative
healthcare expenditure needs. Increasingly, in Europe the method used to
determine the budgets of the purchasers is capitation (i.e. the amount is
determined based on the number of individuals in the region/fund) with some
type of risk adjustment. However, many health systems continue to allocate
resources on the basis of political negotiation or historical precedents.
Resource
allocation based on risk adjusted capitation aims at re-allocating resources
according to population needs, as well as consumer preferences and priorities.
The broad goals of risk adjustment relate to equity (equal distribution of
resources of funds, ensuring equal access for equal need) and efficiency (to
minimize the possibility of sickness funds engaging in risk selection and to
shift the financial risk onto the providers). While there is some overlap
between these two aims, the former is associated more with tax-funded health
systems to minimize regional inequity, and the latter with social health
insurance systems, in particular where there is competition between funds (as
in Belgium, the Czech Republic, Slovakia, Germany and the
Netherlands). For example, redistribution of resources from relatively
resource-rich regions to resource-poor regions in England is based on the risk
adjustment formula that aims at: a) ensuring all health plans have a fair
resource base with which to purchase health services for their population; and
b) adjusting the resource base of the health plans according to variations in
the need profile of the population.
One of the
challenges with risk adjustment is that regional governments and health
insurance funds are often reluctant to surrender revenues they have collected
for redistribution to other regions. Moreover, risk adjustment mechanisms
implemented to prevent risk selection amongst competing sickness funds in
social insurance systems, such as Germany and the Netherlands, and in systems
with regional health plans that may have different revenue bases and population
risk profiles to ‘level the playing field’, require significant information at
individual level to measure: a) the relative sickness of their insured
population; and b) the size of their revenue base (incomes of the insured).
Risk adjustment therefore incurs high transaction costs.
The potential
for health insurance funds to identify and preferentially select the ‘good
risks’ (healthier individuals) increases when budget allocations are
established based on crude weightings of age and sex. More sophisticated
formulae generate significant costs and require technical capacity for their
implementation. For example, public health expertise to assess population
health needs and outcomes, along with evaluation abilities to assess evidence
of the cost-effectiveness of health interventions, can be critical. In many
countries this information and expertise is limited or non-existent, in
particular in countries of central and Eastern Europe (Thomson et al 2004).
Even in the countries with the greatest experience in developing risk
adjustment formulae, such as the social insurance systems listed above and
England (where risk adjusted capitation has been used since the 1970s), there
are doubts as to whether these are operating as intended (Rice and Smith 2002). An analysis of the risk adjustment
schemes in place in five countries (Belgium, Germany, Israel, the Netherlands and Switzerland) in 2000 showed that relatively poor predictors of future
healthcare consumption were used to adjust for risk. Thus, funds still have
strong financial incentives towards risk select, while there is some evidence
of risk selection activities (van de Ven et al, 2003). Even if the risk-adjustment mechanisms
improved in the above five countries during the 2000-2005 period, there was
also increased evidence of risk selection therefore undermining some of the
potential advantages of competition among insurance funds (van de Ven et al
2007).
Table 11.14. Collection and allocation of funds, and description
of the resource allocation schemes
|
|
Collection
agent
|
Allocation
agent
|
Purchaser
|
Capitation –
factors included
|
|
Austria
|
22 social security
institutions
|
Each fund
allocates
|
22 funds
|
No risk
pooling across funds. No capitation.
|
|
Belgium
|
National
Social Security Department (RSZ/ONSS). The National Institute for Sickness
and Disability Insurance (RIZIV/INAMI) for contributions of self-employed.
|
The National
Institute for Sickness and Disability Insurance (RIZIV/INAMI)
|
100
competitive sickness funds
|
Age, sex,
unemployment, disability, mortality, urbanization, income
|
|
Bulgaria
|
National
Revenue Agency
|
National
Revenue Agency (central taxes)
National
Health Insurance Fund (insurance premiums)
|
Ministry of
Health (tax revenue), Municipalities (tax revenue)
28 Regional
Health Insurance Funds (insurance revenue).
|
Insurance revenue: Age, historical allocations,
and estimates of future health-related needs
|
|
Croatia
|
State treasury
|
State treasury
|
|
|
|
Cyprus
|
Ministry of
Finance
|
Ministry of
Health
|
MOH
|
None
|
|
Czech Republic
|
General fund +
7 sector/enterprise funds*
|
Each fund
allocates
|
*
|
|
|
Denmark
|
14 counties
and the State
|
Each county
allocates. State allocates to counties.
|
14 regional
councils
|
Age, children
of single parents (and local tax base)
|
|
England
|
HM Revenue and
Customs (HMRC)
|
Department of
Health
|
152 Primary care
trusts (regional health plans)
|
Age, mortality,
morbidity, unemployment, elderly living alone, ethnic origin, socioeconomic
status (and cost variation)
|
|
Estonia
|
Taxation
Agency
|
Estonian
Health Insurance Fund with 7 regional departments
|
Regional
branches of EHIF
|
Capitated
allocation only for primary care: Age
|
|
Finland
|
State,
municipalities, and National Health Insurance
|
Each
municipality allocates. State allocates to municipalities. Social Insurance
institution allocates
|
452
municipalities
|
Age,
disability, archipelago, remoteness (and local tax base)
|
|
France
|
Union de
Recouvrement des Cotisations de Sécurité et d’Allocations Familiales at local
level
|
Agence
Centrale des Organismes de Sécurité Sociale
|
25 regions
|
age
|
|
Germany
|
355 sickness
funds
|
Federal
Insurance Office
|
355
competitive sickness funds
|
Age, sex (and
fund’s income base)
|
|
Greece
|
30 social
health insurance funds. Ministry of Finance. Ministry of Health.
|
Each fund
allocates. Ministry of Finance allocates to NHS and insurance funds to cover
deficits.
|
30 sickness
funds (employment based)
|
No capitation.
Allocation based on historical precedent and political choice
|
|
Hungary
|
National fund
+ network of 19 county offices
|
Each county
office allocates
|
|
|
|
Iceland
|
|
|
|
|
|
Ireland
|
Department of
Finance
|
Department of
Health
|
8 health
boards
|
No capitation.
Services funded based on DRGs
|
|
Italy
|
Ministry of
Finance and Regions
|
Ministry of
Health and Regions
|
21 regional
governments
|
Age, sex,
mortality (one third based on historical spend)
|
|
Latvia
|
State
|
SCHIA
allocates funds to 8 regional funds
|
|
Size and age
structure
|
|
Lithuania
|
State Social
Insurance Council
|
State Sickness
Fund
|
|
|
|
Luxembourg
|
Union of
Sickness Funds
|
Union of
Sickness Funds
|
9 sickness
funds (employment based)
|
No capitation.
Full risk pooling
|
|
Malta
|
Ministry of
Finance
|
Ministry of
Health
|
|
|
|
Netherlands
|
Ministry of
Finance. Sickness Fund Scheme
|
Ministry of
Health. Sickness Fund Scheme
|
26 competitive
sickness funds
|
Age, sex,
welfare or disability status, urbanization (and fund’s income base)
|
|
Northern
Ireland
|
HM Revenue and
Customs (HMRC)
|
Department of
Health
|
4 health
boards (geographically based)
|
Mortality,
elderly living alone, welfare status, low birthweight (and rural cost
adjustment)
|
|
Norway
|
Norwegian Tax
Administration in Ministry of Finance (comprises the Directorate of Taxes, 19
county tax offices, 18 tax collectors’ offices, 431 municipality tax offices.
|
Ministry of
Finance General Purpose Grant Scheme
|
19 county
governments (geographically based)
|
Mortality,
elderly living alone, marital status (and local tax base) (50% of funding
based on DRGs)
|
|
Poland
|
16 regional
funds + 1 trade fund
|
Each fund
allocates
|
|
Equalization
fund – age, average income
|
|
Portugal
|
Ministry of
Finance
|
Ministry of
Health
|
5 regional
health authorities
|
Age, relative
burden of illness: diabetes, hypertension, TB, AIDS (84.5% based on
historical spend)
|
|
Romania
|
42 District
health insurance funds and 2 national funds administered by Ministries of
Transportation and national security; and Ministry of Health (taxes)
|
National
Insurance Fund and Ministry of Health
|
42 insurance
funds and 2 national funds
|
mix of
population risks
|
|
Scotland
|
HM Revenue and
Customs (HMRC)
|
Department of
Health
|
15 regional
health boards
|
Age, sex,
mortality (and rural costs)
|
|
Slovakia
|
5 health
insurance companies
|
Each fund
allocates
|
|
Age, sex
|
|
Slovenia
|
National
Health Insurance Institute
|
Each fund
allocates
|
|
|
|
Spain
|
Central
Ministry of Health
|
Central
Ministry of Health
|
7 autonomous
communities
|
Cross-boundary
flows, declining population adjustment
|
|
Sweden
|
National
government; Swedish Social Insurance Agency; 21 county councils; 290
municipalities
|
National
government; county councils and municipalities.
|
9 health care
authorities (geographically based)
|
Age, living
alone, employment status, housing tenure, previous inpatient diagnosis
|
|
Switzerland
|
93 sickness
funds
|
Joint Organization
of Insurers (known as Foundation 18)
|
Competitive
sickness funds
|
Age, sex,
region (and fund’s income base)
|
|
Turkey
|
Ministry of
Finance; Social insurance funds (SSK; GERF; Bag-Kur)
|
Ministry of
Health; Social insurance funds
|
Ministry of
Health; Social insurance funds
|
none
|
|
Wales
|
HM Revenue and
Customs (HMRC)
|
Department of
Health
|
5 health
authorities (geographically based)
|
Age, sex,
mortality (cost adjustment for sparse population)
|
Sources:
Rice and Smith 2002; HiTs; Thomson et al 2004
* As
communicated by the Czech partner, since 2007 8 funds are present in Czech
Republic; these funds are also purchasers of health care services.
Defining benefits and beneficiaries
In recent
decades there has been a trend towards extending coverage to health services to
the whole population. Indeed, all OECD countries cover 100% or almost 100% of
the population to statutory health insurance. In some countries with systems
funded by social health insurance, the attainment of universal coverage is fairly
recent and represents a shift from coverage being defined on the basis of
payment of contributions to coverage based on residence: Belgium in 1998,
France in 2000 and the Netherlands in 2006 (Thomson, Foubister, and Mossialos
2008). At the same time, there has been an increase in user charges in some
countries, which has eroded coverage to some extent. Note that data on universal coverage may be
misleading, in particular in the case of Germany. The situation is complex
because of the public-private mix, such that privately insured individuals are
not counted as insured by statutory insurance although the numbers of uninsured
is very low. In CEE countries, while universal coverage of the population has
been maintained in theory, inadequate financing and informal payments have led
to the exclusion of some groups. Moreover, evidence suggests that public
spending on health and social assistance programmes may not be meeting those in
need, and tends to benefit the non-poor disproportionately (Thomson et al, 2004). There are also significant differences in
the level of resources allocated between capital cities and other cities, and
between urban and rural areas; these geographical
inequalities may have even increased over the 1990s (Thomson et al, 2004).
Historically,
the scope of benefits has been relatively comprehensive in European countries,
although pressures from having to fund many and expensive health services are
increasing. Defining a package of benefits (limiting what is covered) has been
seen as one option to cope with the discrepancy between available (public)
resources and existing (perceived) demands. Coverage of a population for health
services has been characterized in three dimensions: breadth – the extent of
the covered population; depth – the number of character of the covered services;
and height – the level of cost-sharing (Schreyögg et al, 2005). With regards to height, it is important
to notice the clear link between the benefits package and the level of cost
sharing in the system; where services are not fully reimbursed the patient must
pay the remainder out of his/her own pocket (see Sections on out-of-pocket
payments and informal payments). Benefits packages or catalogues can be
established in many ways, including legislation passed by central or regional
governments, decrees by central or regional governments, directives by
self-governing bodies or national/local authorities, and ‘quasi-laws’ or
guidelines (Schreyögg et al, 2005).
In many
countries, there is a legal basis for entitlement to healthcare services.
Benefits packages are an essential part of social health insurance systems. Not
only they clarify the entitlements to healthcare for citizens, they also
facilitate reimbursement for providers and control the diffusion of new technologies.
Less explicit definition of benefits is seen in the tax-funded NHS-style
systems. The vaguest definition of benefits can be seen in England, where all
services should be required as considered reasonable by the Secretary of State
for Health (Schreyögg et a.. 2005).
In recent years,
factors such as the rising demand by patients coupled with supplier-induced
demand, the ‘medicalization’ of society and rising healthcare costs have put
pressure on decision-makers to place limits on the broad frame of social health
insurance systems (Gibis et al, 2004). While there is growing discussion about the
possibility of restricting the benefits packages in social health insurance
countries to only the core basic and medically necessary services, so far no
country has been able to do so. Countries have responded by making use of two
types of regulations that may be implicit, such as negative lists, or explicit,
such as positive lists to define benefits packages.
Most countries
rely on a combination of positive lists (e.g. benefits catalogues) and negative
lists for the different sectors. For instance, in ambulatory care, many
countries make use of explicit regulation i.e. a benefits catalogue or positive
list (in the case of Austria, the list is not closed, rather additional
benefits are possible on an individual basis) with the exception of the Netherlands (which uses a negative list for specialist care) and Switzerland (no regulation). For
inpatient care, Austria, Belgium and Luxembourg rely on explicit regulation of
the benefits package; in the Netherlands they also use negative list, while
there is no regulation in France, Germany and Switzerland (Gibis et al, 2004). All countries explicitly regulate medical devices,
and all but Germany (implicit) do so for pharmaceuticals. Decisions regarding benefit
catalogues can only be formally challenged in some countries, such as for
pharmaceuticals in Austria and Switzerland, and for other services in ‘social
courts’ in Austria and Germany, or civil courts in Belgium and the Netherlands (Gibis et al, 2004). Unlike
social health insurance and private health insurance systems, coverage through
many national health service-type systems is not based on a defined list of
benefits. For instance, in the UK, under the National Health Service Act, the
Secretary of State for Health has a duty to provide a health service ‘to such
an extent as he considers necessary to meet all reasonable requirements’.
Nevertheless, the use of HTA (NICE) is highly developed and used to define
services negatively or positively.
In CEE
countries, the shift from a general tax funded system towards social health
insurance was believed to be a possible means of generating revenue and
containing costs through reductions in the benefits package. There were
attempts to define a more concise or ‘basic’ benefits package to be financed
from the social health insurance contributions in the hope that health
insurance funds could collect additional revenue by offering the excluded
benefits as ‘supplements’. However, in most cases, benefit changes occurred
incrementally or not at all, and attempts to develop a systematic basic package
often failed. Moreover, attempts to implement a basic benefits package were met
with technical and political obstacles. On the one hand, information regarding
the cost-effectiveness of interventions is either not available or extremely
costly to obtain, whilst entitlements generally focus on individualized
curative interventions rather than on wider population interventions and public
health initiatives. On the other hand, citizens and politicians in this region
see comprehensive and free healthcare as a right, and are not ready to accept
cuts in benefits. Opposition also comes from providers, who would see a
reduction in income, being defined by benefit levels (Thomson et al, 2004).
Health
technology assessment (HTA) has assumed an increasing role in national
priority-setting. The general objective of HTA is to evaluate the effects of
technology on health, use of resources and other aspects of the health system
(e.g., health care budgets, national economy). Moreover, HTA is also concerned
with the societal, organization, legal and ethical consequences of implementing
health technologies or interventions into the health system. HTA provides a
range of stakeholders with accessible and evidence-based information, typically
in the form of assessment reports, to support various decisions surrounding a
given health technology or intervention. In many countries, programmes for HTA
have been established either through the provision of new agencies or
institutes, in academic units or governmental and non-governmental entities.
While many countries have established bodies that are dedicated to HTA (e.g.
National Institute for Sickness and Invalidity Insurance in Belgium, the Pharmaceuticals Pricing Boards in Finland, Norway, and Sweden, and the Pricing and
Reimbursement Committee of the Medicines Agency in Italy), often the roles and
responsibilities are unclear with duplication of resource use. For example, the
groups involved in reimbursement and pricing decisions often differ from those
engaged in the independent assessments.
Most review
bodies can be categorized as serving either an advisory or regulatory role in
the decision-making process, depending on the intent and type of assessment
required (Zentner et al, 2005). For example, some countries, such as the
Netherlands and Denmark, require the use of economic evaluations in
reimbursement decision-making, while others (e.g. France) employ the
assessments primarily to inform budgetary planning or guide clinical practice (Hutton et al, 2006). The heterogeneity of HTA bodies reflects
the differentiated environments of European healthcare and political systems,
with variations in mandates, funding mechanisms and roles in policy
formulation.
While HTA
programmes have generally enhanced transparency in decision-making processes
through mechanisms such as independent systematic reviews, stakeholder
involvement and the production of guidance (Sorenson et al, 2007), an explicitly-defined and cost-effective
benefits package has not yet been achieved in any country. Barriers to a more
effective use of HTA to ensure value for money include a lack of resources and
technical expertise, lack of transparency in the criteria for inclusion or
exclusion of interventions and – last but not least - a lack of political will
to enforce the decisions based on HTA. The trend however appears to be towards
a greater reliance on HTA to review existing and new services which will lead
to an enhanced sustainability of the system in the future.
|
THE EUPHORIC PROJECT
In recent years, health systems have moved
towards changing the way in which they manage public health, focusing on
performance and efficiency. In fact, much emphasis has been placed on
evaluating the process and the accessibility to health services and on
management costs, rather than assessing outcomes. However, Decision no.
1350/2007 of 23/10/2007, which regards the program “Public health: programme
of Community action in the field of health, 2007-2013” states that “Best practice is important because health promotion and
prevention should be measured on the basis of efficiency and effectiveness,
and not purely in economic terms. Best practice and latest treatment methods
for diseases and injuries should be promoted in order to prevent further
deterioration of health, and European reference networks for specific
conditions should be developed”. Of interest is that outcome research
is the “research on measures of changes in patient outcomes, that is, patient
health status and satisfaction, resulting from specific medical and health
interventions. Attributing changes in outcomes to medical care requires
distinguishing the effects of care from the effects of many other factors
that influence patients’ health and satisfaction” (Kane, 1997).
Indeed, the outcome of a specific procedure is
not purely the result of medical care, but is also influenced by other
factors such as the severity of cases and differences in clinical practice
among populations, geographic areas or healthcare providers, and specific
characteristics of the population being considered (e.g., socio-economic
level, income) in, for example, a given geographic area or environment as
opposed to another area or environment..
Through outcome research it is possible to
measure the quality of the healthcare provided. According to many studies,
hospital discharge records are a good source of data that are useful for
implementing probabilistic models for assessing performance in terms of both
epidemiological and economic aspects. Moreover, in order to compare the
performances of different providers or specific populations, it is important
to identify which factors affect the measures of the outcome (that is, “a
factor that modifies the effect of the exposure on the outcome of interest.
In case of a dichotomous effect modifier, the relationship between the
exposure and the outcome will be different in the absence, or presence, of
this factor” (Rothman and Greenland, 1998) ). Furthermore,
to compare hospitals or populations, it is necessary to define indicators,
i.e. measures that can be used to describe a situation that exists and to
measure changes or trends over a period of time. Most health indicators are
quantitative in nature but some are more qualitative) (Vaughan and Morrow,
1989). In some cases, outcome indicators could be expressed as measurements
of survival or waiting time (e.g. in case of hip fracture, the time elapsed
between the fracture and the surgical procedure). Finally, it is possible to
assess the influence of the confounding factors (e.g. the specific
characteristics of the examined population and/or the healthcare providers)
and to define the benchmark (i.e. the pool of hospitals or reference
populations who showed significantly better performance) by using specific
statistical analyses known as risk adjustment methods.
The European Public Health Outcome Research and
Indicators Collection (EUPHORIC) is a multidisciplinary project funded by the
EC and aimed at defining a common set of outcome indicators in a few
clinically relevant areas and validating them among the participating
European countries. It represents a pilot exercise for the establishment of a
system for benchmarking health outcomes. The first phase of the project was
aimed at identifying the tools and the operational conditions that will be
used in the implementation of the second phase of the project. By analysing
international literature, websites and materials regarding validated
indicators, nine disease areas (orthopaedics, transplantation, emergency,
neonatal/maternal, miscellanea) and a list of 54 outcome indicators adopted
in European and Extra-European countries was defined. From the 10
participating institutions, established in 10 countries, information was
collected on healthcare systems and sources of health data available to
compute the selected outcome indicators, the type of data source and period
covered, linkage with other archives (e.g. hospital discharges, mortality
records), the basic unit of analysis and the variables available for
stratified analysis. This information was organised in a database accessible
to the public ( www.euphoric-project.eu). The analysis of
collected data showed that there is a high variability among the
participating countries in terms of the availability of data and the type of
data sources. Hospital discharge records are available for most of the
selected diseases, whereas clinical records and registers are available only
for some diseases. Automatic linkage between different databases on a
national basis is available only in Scandinavian countries. The
implementation of risk adjustment models is possible only for very few
diseases and in few countries, given that most of the collected data are not
sufficiently detailed.
To implement the pilot phase, orthopaedics and
cardiovascular disease and surgery were taken into consideration because of
their high clinical and public health importance and because all of the
participants were able to provide information.
The cardiovascular pilot defined a simple set
of factors that determine quality of healthcare outcome in myocardial
infarction patients who underwent CABG, coronary angiography or percutaneous
revascularization. The orthopaedic pilot findings describe how to develop
outcome indicators for arthroplasty, based on existing national projects, in
accordance with the requirements of ongoing European Commission projects.
The results of the analysis will be published
on the EUPHORIC website as soon as they will be available.
|
|
|
| |