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Pontifical Council for Social Communications
Ethics in communications

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IV
SOME RELEVANT ETHICAL PRINCIPLES

20. Ethical principles and norms relevant in other fields also apply to social communication. Principles of social ethics like solidarity, subsidiarity, justice and equity, and accountability in the use of public resources and the performance of roles of public trust are always applicable. Communication must always be truthful, since truth is essential to individual liberty and to authentic community among persons.

Ethics in social communication is concerned not just with what appears on cinema and television screens, on radio broadcasts, on the printed page and the Internet, but with a great deal else besides. The ethical dimension relates not just to the content of communication (the message) and the process of communication (how the communicating is done) but to fundamental structural and systemic issues, often involving large questions of policy bearing upon the distribution of sophisticated technology and product (who shall be information rich and who shall be information poor?). These questions point to other questions with economic and political implications for ownership and control. At least in open societies with market economies, the largest ethical question of all may be how to balance profit against service to the public interest understood according to an inclusive conception of the common good.

Even to reasonable people of good will it is not always immediately clear how to apply ethical principles and norms to particular cases; reflection, discussion, and dialogue are needed. We offer what follows with the hope of encouraging such reflection and dialogue - among communication policy makers, professional communicators, ethicists and moralists, recipients of communication, and others concerned.

21. In all three areas - message, process, structural and systemic issues - the fundamental ethical principle is this: The human person and the human community are the end and measure of the use of the media of social communication; communication should be by persons to persons for the integral development of persons.

Integral development requires a sufficiency of material goods and products, but it also requires attention to the "inner dimension" (Sollicitudo Rei Socialis, 29; cf. 46). Everyone deserves the opportunity to grow and flourish in respect to the full range of physical, intellectual, emotional, moral, and spiritual goods. Individuals have irreducible dignity and importance, and may never be sacrificed to collective interests.

22. A second principle is complementary to the first: The good of persons cannot be realized apart from the common good of the communities to which they belong. This common good should be understood in inclusive terms, as the sum total of worthy shared purposes to whose pursuit community members jointly commit themselves and which the community exists to serve.

Thus, while social communication rightly looks to the needs and interests of particular groups, it should not do so in a way that sets one group against another - for example, in the name of class conflict, exaggerated nationalism, racial supremacy, ethnic cleansing, and the like. The virtue of solidarity, "a firm and persevering determination to commit oneself to the common good" (Sollicitudo Rei Socialis, 38), ought to govern all areas of social life - economic, political, cultural, religious.

Communicators and communication policy makers must serve the real needs and interests both of individuals and of groups, at all levels and of all kinds. There is a pressing need for equity at the international level, where the maldistribution of material goods between North and South is exacerbated by a maldistribution of communication resources and information technology upon which productivity and prosperity greatly depend. Similar problems also exist within wealthy countries, "where the constant transformation of the methods of production and consumption devalues certain acquired skills and professional expertise" and "those who fail to keep up with the times can easily be marginalized" (Centesimus Annus, 33).

Clearly, then, there is a need for broad participation in making decisions not only about the messages and processes of social communication but also about systemic issues and the allocation of resources. The decision makers have a serious moral duty to recognize the needs and interests of those who are particularly vulnerable  - the poor, the elderly and unborn, children and youth, the oppressed and marginalized, women and minorities, the sick and disabled - as well as families and religious groups. Today especially, the international community and international communications interests should take a generous and inclusive approach to nations and regions where what the means of social communication do - or fail to do - bears a share of the blame for the perpetuation of evils like poverty, illiteracy, political repression and violations of human rights, intergroup and interreligious conflicts, and the suppression of indigenous cultures.

23. Even so, we continue to believe that "the solution to problems arising from unregulated commercialization and privatization does not lie in state control of media but in more regulation according to criteria of public service and in greater public accountability. It should be noted in this connection that, although the legal and political frameworks within which media operate in some countries are currently changing strikingly for the better, elsewhere government intervention remains an instrument of oppression and exclusion" (Aetatis Novae, 5).

The presumption should always be in favor of freedom of expression, for "when people follow their natural inclination to exchange ideas and declare their opinions, they are not merely making use of a right. They are also performing a social duty" (Communio et Progressio, 45). Still, considered from an ethical perspective, this presumption is not an absolute, indefeasible norm. There are obvious instances - for example, libel and slander, messages that seek to foster hatred and conflict among individuals and groups, obscenity and pornography, the morbid depiction of violence - where no right to communicate exists. Plainly, too, free expression should always observe principles like truth, fairness, and respect for privacy.

Professional communicators should be actively involved in developing and enforcing ethical codes of behavior for their profession, in cooperation with public representatives. Religious bodies and other groups likewise deserve to be part of this continuing effort.

24. Another relevant principle, already mentioned, concerns public participation in making decisions about communications policy. At all levels, this participation should be organized, systematic, and genuinely representative, not skewed in favor of particular groups. This principle applies even, and perhaps especially, where media are privately owned and operated for profit.

In the interests of public participation, communicators "must seek to communicate with people, and not just speak to them. This involves learning about people's needs, being aware of their struggles and presenting all forms of communication with the sensitivity that human dignity requires" (Pope John Paul II, Address to Communications Specialists, Los Angeles, September 15, 1987).

Circulation, broadcast ratings, and "box office", along with market research, are sometimes said to be the best indicators of public sentiment - in fact, the only ones necessary for the law of the market to operate. No doubt the market's voice can be heard in these ways. But decisions about media content and policy should not be left only to the market and to economic factors - profits - since these cannot be counted on to safeguard either the public interest as a whole or, especially, the legitimate interests of minorities.

To some extent, this objection may be answered by the concept of the "niche", according to which particular periodicals, programs, stations, and channels are directed to particular audiences. The approach is legitimate, up to a point. But diversification and specialization - organizing media to correspond to audiences broken down into ever-smaller units based largely on economic factors and patterns of consumption - should not be carried too far. Media of social communication must remain anAreopagus' (cf. Redemptoris Missio, 37) - a forum for exchanging ideas and information, drawing individuals and groups together, fostering solidarity and peace. The Internet in particular raises concerns about some of the "radically new consequences it brings: a loss of the intrinsic value of items of information, an undifferentiated uniformity in messages that are reduced to pure information, a lack of responsible feedback and a certain discouragement of interpersonal relationships" (Toward a Pastoral Approach To Culture, 9).

25. Professional communicators are not the only ones with ethical duties. Audiences - recipients - have obligations, too. Communicators attempting to meet their responsibilities deserve audiences conscientious about theirs.

The first duty of recipients of social communication is to be discerning and selective. They should inform themselves about media - their structures, mode of operation, contents - and make responsible choices, according to ethically sound criteria, about what to read or watch or listen to. Today everybody needs some form of continuing media education, whether by personal study or participation in an organized program or both. More than just teaching about techniques, media education helps people form standards of good taste and truthful moral judgment, an aspect of conscience formation.

Through her schools and formation programs the Church should provide media education of this kind (cf. Aetatis Novae, 28; Communio et Progressio, 107). Directed originally to institutes of consecrated life, the following words have a broader application: "A community, aware of the influence of the media, should learn to use them for personal and community growth, with the evangelical clarity and inner freedom of those who have learned to know Christ (cf. Gal 4:17-23). The media propose, and often impose, a mentality and model of life in constant contrast with the Gospel. In this connection, in many areas one hears of the desire for deeper formation in receiving and using the media, both critically and fruitfully" (Congregation for Institutes of Consecrated Life and Societies of Apostolic Life, Fraternal Life in Community, 34).

Similarly, parents have a serious duty to help their children learn how to evaluate and use the media, by forming their consciences correctly and developing their critical faculties (cf. Familiaris Consortio, 76). For their children's sake, as well as their own, parents must learn and practice the skills of discerning viewers and listeners and readers, acting as models of prudent use of media in the home. According to their age and circumstances, children and young people should be open to formation regarding media, resisting the easy path of uncritical passivity, peer pressure, and commercial exploitation. Families - parents and children together - will find it helpful to come together in groups to study and discuss the problems and opportunities created by social communication.

26. Besides promoting media education, the institutions, agencies, and programs of the Church have other important responsibilities in regard to social communication. First and foremost, the Church's practice of communication should be exemplary, reflecting the highest standards of truthfulness, accountability, sensitivity to human rights, and other relevant principles and norms. Beyond that, the Church's own media should be committed to communicating the fullness of the truth about the meaning of human life and history, especially as it is contained in God's revealed word and expressed by the teaching of the Magisterium. Pastors should encourage use of media to spread the Gospel (cf. Code of Canon Law, Canon 822.1).

Those who represent the Church must be honest and straightforward in their relations with journalists. Even though the questions they ask are "sometimes embarrassing or disappointing, especially when they in no way correspond to the message we have to get across", one must bear in mind that "these disconcerting questions are often asked by most of our contemporaries" (Towards a Pastoral Approach to Culture, 34). For the Church to speak credibly to people today, those who speak for her have to give credible, truthful answers to these seemingly awkward questions.

Catholics, like other citizens, have the right of free expression, including the right of access to the media for this purpose. The right of expression includes expressing opinions about the good of the Church, with due regard for the integrity of faith and morals, respect for the pastors, and consideration for the common good and the dignity of persons (cf. Canon 212.3; Canon 227). No one, however, has a right to speak for the Church, or imply he or she does, unless properly designated; and personal opinions should not be presented as the Church's teaching (cf. Canon 227).

The Church would be well served if more of those who hold offices and perform functions in her name received communication training. This is true not only of seminarians, persons in formation in religious communities, and young lay Catholics, but Church personnel generally. Provided the media are "neutral, open and honest", they offer well-prepared Christians "a frontline missionary role" and it is important that the latter be "well-trained and supported". Pastors also should offer their people guidance regarding media and their sometimes discordant and even destructive messages (cf. Canon 822.2, 3).

Similar considerations apply to internal communication in the Church. A two-way flow of information and views between pastors and faithful, freedom of expression sensitive to the well being of the community and to the role of the Magisterium in fostering it, and responsible public opinion all are important expressions of "the fundamental right of dialogue and information within the Church" (Aetatis Novae, 10; cf. Communio et Progressio, 20).

The right of expression must be exercised with deference to revealed truth and the Church's teaching, and with respect for others' ecclesial rights (cf. Canon 212.1, .2, .3, Canon 220). Like other communities and institutions, the Church sometimes needs - in fact, is sometimes obliged - to practice secrecy and confidentiality. But this should not be for the sake of manipulation and control. Within the communion of faith, "holders of office, who are invested with a sacred power, are, in fact, dedicated to promoting the interests of their brethren, so that all who belong to the People of God, and are consequently endowed with true Christian dignity, may through their free and well-ordered efforts toward a common good, attain to salvation" (Lumen Gentium, 18). Right practice in communication is one of the ways of realizing this vision.




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